Refund Policy

Last Updated: October 2025

Thank you for choosing Enterobiz LLC.
We value honesty and transparency in every transaction. This Refund Policy explains how refunds work for each of our services and under what conditions they are granted.

By placing an order on https://enterobiz.com, you acknowledge that you have read and agreed to the terms outlined below.

1. Overview

Enterobiz LLC provides professional business formation and compliance services, including LLC formation, Registered Agent service, EIN filing, and U.S. business address solutions.
Since these services involve government submissions, filings, and third-party verification, all payments become non-refundable once work has begun or a filing is submitted.

We clearly display pricing, inclusions, and renewal terms before checkout. There are no hidden charges or recurring subscriptions without consent.

2. General Refund Principles

We issue refunds only under the following circumstances:

If you cancel before we begin any filing or processing.
If an order cannot be completed because of an internal error on our side.

Refunds are not available once:

Your order has been submitted to a state agency or the IRS.
The EIN Form SS-4 has been faxed to the IRS.
Your business address suite or lease has been assigned.

All refund requests must be made immediately after purchase, before processing begins.

3. LLC Formation Service

Price: $249 + applicable state filing fee.
Refunds are not available once the state filing fee has been paid to the Secretary of State or equivalent agency.
If you cancel before we begin filing, we may refund the $249 Enterobiz service fee minus a $20 administrative charge.
The state filing fee is never refundable once paid to the government.

4. EIN Service

Price: $149 flat for both U.S. and non-U.S. residents.
We only accept clients with a valid U.S. mailing address.
Refunds are not available once the signed SS-4 form has been completed by our agent.
Because EINs are issued directly by the IRS and cannot be cancelled or changed, the process is final once submission occurs.
If you cancel before signing or before fax submission, you may receive a full refund minus a $10 administrative charge.

Note:
Enterobiz delivers the IRS fax confirmation of your EIN assignment via email and WhatsApp.
The IRS will mail the official CP 575 letter directly to your U.S. mailing address.
We cannot request replacements or contact the IRS on your behalf.

5. Registered Agent Service

Price: $165 per year.
Refunds are available only if the Registered Agent service has not yet been activated.
Once the agent address is assigned or filed with the state, the fee becomes non-refundable.
Renewal is manual — we do not auto-bill without your consent.

6. U.S. Address Services

A) Standard Business Address ($69/month)

Refund available only if the suite assignment process has not started.
Once your suite number is issued, the first month’s payment becomes non-refundable.
Renewal is monthly until cancelled before the next billing date.

B) Business Address with Lease ($179/month)

Refund available only if the suite and lease agreement have not yet been prepared or delivered.
Once processing starts or the lease is sent to your email, no refund will be issued.

For both plans:

We do not guarantee acceptance by banks, payment platforms, or marketplaces.
No refunds are given if a third party declines your address or lease.

7. Refund Process

To request a refund, contact us at:
📧 support@enterobiz.com
📱 WhatsApp: +1 505 301-5658

Processing time:

Approved refunds are issued to your original payment method within 5–10 business days.
Refunds are made in USD only.
Transaction or currency conversion fees (if any) are non-refundable.

8. Non-Refundable Situations

Refunds will not be issued in the following cases:

You provide false, incomplete, or inaccurate information.
You fail to sign or return the SS-4 form, causing delays.
You fail to provide a valid U.S. mailing address required for EIN or CP 575 delivery.
IRS, state agency, or postal delays outside our control.
Third-party rejection (banks, Stripe, Amazon, etc.).
Change of mind after work has begun.

9. Chargebacks and Disputes

We encourage you to contact us directly if you are unhappy with a service.
Filing a chargeback without contacting support first may result in suspension of all active services (including Registered Agent and address).
We respond quickly and resolve most issues within 24–48 hours.

10. How to Check Refund Eligibility

If you’re unsure whether your order qualifies for a refund:
1️⃣ Message us on WhatsApp (+1 505 301-5658) or
2️⃣ Email support@enterobiz.com with your order ID.

We’ll confirm the status and eligibility within one business day.

11. Important Legal Notes

Once submitted, EIN applications cannot be cancelled or modified by Enterobiz.
Enterobiz cannot call the IRS or request CP 575 reprints on your behalf.
The IRS fax confirmation is proof of your EIN assignment; the CP 575 letter is mailed by the IRS to your U.S. address.
Clients without a valid U.S. mailing address are not eligible for EIN services.

12. Limitation of Liability

Enterobiz’s total liability for any claim is limited to the amount you paid for that specific service.
We are not responsible for:

Delays caused by the IRS, state agencies, or postal carriers
Lost or misdelivered mail by third-party carriers
Rejections by payment processors or marketplaces
Consequential, incidental, or indirect damages

13. Updates to This Policy

We may revise this Refund Policy periodically to stay compliant with laws and service changes.
The latest version will always be published on our website with an updated “Last Updated” date.

Your continued use of our services means you accept the latest version.

14. Contact Us

Enterobiz LLC
📧 Email: support@enterobiz.com
📱 WhatsApp: +1 505 301-5658
🌐 Website: https://enterobiz.com
Operations in: United States & Pakistan