Refund Policy

Last Updated: February 2026

Thank you for choosing Enterobiz LLC (“Enterobiz,” “we,” “our,” or “us”). This Refund Policy explains how refunds are handled for products and services purchased through our website https://enterobiz.com (“Website”). By purchasing any service from us, you agree to this policy.

1. Our Commitment

We strive to deliver high-quality business support services. We process orders and submissions based on the information you provide. Government approvals, agency processing times, and decisions are outside our control.

If an issue arises, we aim to resolve it professionally, fairly, and transparently.

2. When Refunds Are Available

Refunds may be issued only under the specific conditions listed below. Refunds are not automatic and are evaluated case by case.

3. Refund Rules by Service
4. LLC Formation Service

Included:

• State filing preparation
• State submission (Articles of Organization)
• Operating agreement template
• EIN support
• One year Registered Agent

Refund eligibility:
Refunds are available only if:

• You request a refund before we submit the state filing to the Secretary of State AND
• The state filing fee has not yet been paid to the state.

No refunds once the state filing fee is paid or forms are submitted.

1. EIN Service

Included:

• Preparation of IRS Form SS-4 based on your exact information
• Submission of SS-4 to the IRS (after your signature)

Refund eligibility:
A refund may be issued only if the SS-4 form has not yet been completed and submitted.

Once the SS-4 has been prepared, signed, and submitted on your behalf, no refund will be issued.

1. Registered Agent Service

Included:

• Agent address
• Acceptance of legal mail
• Forwarding of digital copies

Refund eligibility:
A refund may be issued only if the Registered Agent service has not yet been activated with our U.S. partner.

No refund once activation is confirmed.

1. U.S. Business Address Services

Included:

• Assignment of suite address
• Digital mail forwarding

Refund eligibility:
A refund may be issued only if the suite assignment has not started.

No refund after the suite is assigned or the lease process begins.

4. How to Request a Refund

To request a refund:

1. Email support@enterobiz.com
2. Include your:
   • Full name
   • Order number
   • Service purchased
   • Reason for refund request

All refund requests are processed within 10 business days.

5. Refund Processing Time

If a refund is approved:

• Funds are returned using the original payment method.
• Actual bank/card credit times may vary depending on your financial institution.

6. No “Outcome” Refunds

Refunds are related to service submission status, not outcomes.

We do not issue refunds because:

• A government agency (IRS or state) delays processing
• An EIN or business document takes longer than expected
• A third party (bank, marketplace, processor) rejects your documents

These decisions are out of our control.

7. Chargebacks and Disputes

If you initiate a chargeback or payment dispute before contacting us for a refund, the dispute process begins with your bank or card issuer.

We will provide documentation showing work completed and service status. If the work was already processed or submitted, you may not be eligible for a refund.

8. Final Notes

• This policy applies only to services purchased at https://enterobiz.com.
• Any modification to your order after submission may affect eligibility for refund.
• Enterobiz reserves the right to update this Refund Policy at any time, with the updated version posted on the Website.

9. Questions?

If you have questions about this Refund Policy or need help with a refund request, contact us:

📧 support@enterobiz.com
📱 WhatsApp: +1 505-301-5658